Refund Policy

At Code Minds Creative, we strive to provide high-quality digital services and customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be granted. By purchasing our services, you agree to this Refund Policy.

Last updated: July 2026

1. Nature of Services

Code Minds Creative provides digital services including:

• Website Design & Development
• E-commerce Development
• Graphic Design
• Branding
• SEO Services
• Digital Marketing
• Social Media Management
• Content Creation
• Website Maintenance

As these services involve time, expertise, and digital deliverables, refunds are subject to the conditions outlined below.

2. Non-Refundable Services

The following are generally non-refundable:

• Completed project work
• Delivered design concepts
• Development work already performed
• SEO and marketing services already executed
• Domain registrations
• Hosting purchases
• Third-party software licenses
• Consultation services

3. Eligibility for Refunds

Refund requests may be considered if:

• Work has not yet commenced.
• The project is canceled before significant work begins.
• We are unable to deliver the agreed services.
• A duplicate payment has been made.

All refund requests must be submitted in writing.

4. Partial Refunds

Partial refunds may be granted in cases where:

• A project is canceled after work has begun.
• Only a portion of the agreed services has been completed.

Any approved refund amount will be calculated after deducting:

• Work completed
• Resources utilized
• Administrative costs
• Third-party expenses

5. Project Abandonment

If a client becomes unresponsive for more than 30 consecutive days during a project:

• The project may be placed on hold.
• No refund will be issued for completed work.
• Additional fees may apply to resume the project.

6. Marketing and SEO Services

Due to the nature of marketing and SEO services, we do not guarantee:

• Specific rankings
• Traffic increases
• Lead generation results
• Revenue growth

Refunds will not be issued based solely on campaign performance.

7. Chargebacks

Clients agree to contact Code Minds Creative before initiating any chargeback or payment dispute. Unauthorized chargebacks may result in suspension of services and legal recovery efforts.

8. Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Updated versions will be posted on our website.

10. Contact Information

For refund-related inquiries, please contact: